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source: jawbreaker.nyc |
You know, I was totally gobsmacked a few days ago when I was having a little tete a tete with some of my colleagues in the industry. We were talking about our challenges, issues and customer care when 2 of them spoke about a few clients of theirs who they noticed had considerably changed textures to the point of straightness.
While probing their clients, they found out that these clients at some point, had visited other salons and were told that a 'special conditioner' can be mixed and applied to their hair which will make it very easy for them to comb their hair while 'softening' the hair considerably.
Has anyone guessed what this 'special conditioner' really is made up of yet?